Shipping & Delivery – Chiefs Kingdom Apparel

Where do you ship?

We ship worldwide. Wherever you are, you can place an order with Chiefs Kingdom Apparel.

All orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed the next business day.
Custom items (such as personalized jerseys or name-print apparel) may require an additional 2–4 business days.
If there are issues (such as address verification or payment delays), processing may take longer.

Most orders (about 90%) arrive within 5‑14 business days after being shipped.
The actual delivery time depends on your location, customs processing, and the shipping carrier.

Here are some estimates by region:

Region / Country	Expected Delivery Time*
United States	~7 business days after dispatch
United Kingdom	~7 business days after dispatch
Australia	~7 business days after dispatch
New Zealand	~10 business days after dispatch
Other International Locations	Approximately 15‑25 business days after dispatch

* These are estimates. Delays may happen due to customs, local postal service, weather, or other factors beyond our control.

Once your order has been shipped, you’ll receive an email confirmation including a tracking number.
Please allow up to 48 hours for the tracking information to update after shipment.

We do not deliver to P.O. Box addresses.

It is the customer’s responsibility to provide a correct shipping address when placing an order.
If the order has already been processed or shipped, we cannot change the address.
If a package is returned to us because the address was incorrect, we will contact you to arrange re‑shipment or refund, but additional shipping charges may apply.

If your order arrives damaged, please email us immediately with photographs, your order number, and a copy of the invoice.
If the package is lost in transit (and was shipped to a confirmed address), we will investigate and either resend the item or provide a refund.

You may return or exchange items within 30 days of receipt, provided they are in original condition, unused and with all tags attached.
Return shipping costs are the responsibility of the buyer, unless the item was defective or there was an error on our part.