Who we are

Suggested text: Our website address is: https://chiefskingdomapparel.com.

Privacy Policy

Last updated: September 4, 2025

Thank you for your interest in Chiefs Kingdom Apparel (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services (the “Website”). “Personal data” means information that identifies or can be linked to an identifiable person.

By using the Website, you agree to the practices described here.

1) Collection of Personal Data When You Visit Our Website

1.1 Log files

When you visit the Website for informational purposes (without creating an account or placing an order), your browser automatically sends data we need to display and secure the site:

• IP address
• Date/time of request and time zone (GMT offset)
• Requested file/URL and HTTP status code
• Amount of data transferred
• Referring page (the page that linked you to us)
• Operating system and interface
• Browser type, language, and version

We process this data to operate, secure, and improve the Website. Legal bases: legitimate interests and, where applicable, compliance with security obligations.

1.2 Cookies & similar technologies

We use session, persistent, and third-party cookies (and comparable technologies) to:

• keep you logged in;
• remember preferences (e.g., language, cart contents);
• analyze traffic and performance;
• personalize marketing.
• Session cookies expire when you close your browser.
• Persistent cookies remain until their set expiry.
• Third-party cookies may be set by our analytics/advertising partners (see Sections 4 & 6).

You can delete or block cookies in your browser settings. Blocking some cookies may affect site functionality. Where required, we seek your consent; otherwise we rely on legitimate interests. Details on opting out from specific partners are provided below.

2) Ordering from Chiefs Kingdom Apparel / User Accounts

2.1 Orders & payments

To fulfill your order, we collect necessary data (marked as required at checkout). You may check out as a guest or create a password-protected account for faster future purchases. We use TLS/SSL encryption during checkout.

Payments:

• PayPal (PayPal, 2211 N 1st St, San Jose, CA 95131, USA). Privacy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
• Stripe (Stripe, Inc., 510 Townsend St, San Francisco, CA 94103, USA). Privacy: https://stripe.com/privacy

Shipping: We share order and address data with common carriers (e.g., USPS/UPS/FedEx/DHL) based on your chosen shipping method and destination.

Retention: Due to tax/commercial regulations, we may retain invoice, payment, and address data for up to 10 years.

Legal bases: contract performance, legal obligation, and legitimate interests.

Legal basis: legitimate interests.

2.2 Address autocomplete (Google Maps)

We may use Google Maps Autocomplete to reduce address errors. Google may process the data described in Section 1, and—if you’re logged into a Google account—associate usage per Google’s policies. Learn more: https://policies.google.com/privacy and Maps Terms: https://www.google.com/help/terms_maps.html

Legal basis: legitimate interests (error reduction, delivery success).

2.3 Post-purchase feedback (email)

We may email you to request a product/store review to improve our services. We use Mailchimp (The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308, USA) to send these emails and process: your email, name, order number, product types, and a unique link. You can unsubscribe anytime via the link in the email.

Legal basis: legitimate interests (service improvement).

2.4 Google Customer Reviews

With your permission after purchase, Google may email you for a store review. You can revoke consent using the link in Google’s email. Privacy: https://policies.google.com/privacy

Legal basis: consent and legitimate interests.

2.5 Trustpilot reviews

We may invite you to review us on Trustpilot (Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark). Shared data may include your name, email, and a reference number to generate a review link. A Trustpilot profile is required to post a review. Privacy: https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms

3) Communication With Us

3.1 Contact channels

If you contact us via form, email, social media, or phone, we process your data to respond and for quality assurance. We may use Freshworks (2950 S. Delaware St, Suite 20, San Mateo, CA 94403) for email/ticketing and Hootsuite (5 East 8th Ave, Vancouver, BC, Canada) to manage social messages.

Legal bases: legitimate interests; if your inquiry relates to a purchase, contract performance.

3.2 Live chat

We may use Freshworks live chat to assist you in real time. Freshworks may collect device and usage data (often in aggregated or anonymized form) and set cookies to enable chat. Privacy: https://www.freshworks.com/privacy/

Legal bases: consent (where required) and legitimate interests.

4) Web Analytics

4.1 Google Analytics (with IP anonymization)

We use Google Analytics to understand site usage, improve content, and detect issues. IP addresses are truncated where applicable. You can opt out via: https://tools.google.com/dlpage/gaoptout/

Docs:

• Terms: https://www.google.com/analytics/terms/us.html
• Privacy: https://policies.google.com/privacy
• Help: https://support.google.com/analytics/answer/6004245

Legal bases: consent (cookies) and legitimate interests.

4.2 Hotjar

We use Hotjar (session replays/heat maps) to improve usability. Hotjar collects device data, truncated IP, country, browser, screen size, and click/scroll interactions—not keystrokes in form fields. Data is stored (typically up to 365 days) and then deleted.

Opt out: https://www.hotjar.com/privacy/do-not-track/

Privacy: https://www.hotjar.com/legal/policies/privacy

Legal bases: consent and legitimate interests.

5) Email Marketing & Product Recommendations

5.1 Newsletter

If you subscribe (double opt-in), we send product updates, offers, and news via Mailchimp. You can unsubscribe at any time via link in each email or by contacting us at support@chiefskingdomapparel.com

. We may use web beacons/pixels to gauge open/click performance in a pseudonymous way. Typical retention on Mailchimp’s servers is up to 13 months for performance data.

Legal bases: consent and legitimate interests.

5.2 Product recommendations to customers

If you purchased from us, we may email recommendations based on your order history (unless you opted out during checkout). You can opt out anytime using the unsubscribe link or account settings. Performance tracking may use beacons/pixels similar to above.

Legal bases: legitimate interests and consent (where required).

6) Usage-Based Online Advertising

6.1 Google Ads (Conversion & Remarketing)

We use Google Ads cookies/pixels to measure campaigns and show relevant ads after you visit our site. You can opt out of personalized ads and/or manage cookies via your browser and:

• https://support.google.com/ads/answer/7395996
• https://policies.google.com/privacy

Legal bases: consent and legitimate interests.

6.2 Meta (Facebook) Custom Audiences, Website Custom Audiences & Conversion Tracking

We use the Meta Pixel to measure ad performance and build remarketing audiences. Data (e.g., pixel ID, URL, browser info) may be associated with your Meta account if you’re logged in. Privacy: https://www.facebook.com/about/privacy

Legal bases: consent and legitimate interests.

6.3 Pinterest Conversion Tracking

We use the Pinterest Tag to measure conversions from Pinterest ads in aggregated form. Manage cookies in your browser or see Pinterest’s policies:

• https://policy.pinterest.com/en/privacy-policy
• https://policy.pinterest.com/en/ad-data-terms

Legal basis: consent.

6.4 Microsoft Advertising (Bing Ads) Conversion & Remarketing

We use Microsoft UET to measure and optimize campaigns on Bing/Yahoo and to show you relevant ads. You can opt out of interest-based ads here:

• https://privacy.microsoft.com/en-us/privacystatement
• https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Legal bases: consent and legitimate interests.

7) Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data;
• Object to processing or withdraw consent (future-effect) where processing is based on consent;
• Restrict processing;
• Data portability (receive a copy in a portable format);
• Lodge a complaint with a supervisory authority.

If you object to processing based on legitimate interests, please explain your reasons so we can assess and respond. You may object to processing for marketing/analytics at any time without giving reasons.

Contact for rights requests: privacy@chiefskingdomapparel.com (or use our Contact Us page).

Retention: We erase or anonymize personal data when it’s no longer needed for the purposes stated above, unless a longer retention is required by law or to establish/exercise/defend legal claims.

8) How We Share Information

We do not sell your personal data. We may share it with:

• Authorized service providers (payments, shipping, customer support, analytics, marketing, hosting). They may only use data as instructed by us.
• Business partners involved in a promotion or co-branded offer (only when you engage with that offer).
• Legal/disclosure: to comply with law, enforce our terms, protect rights/safety, or respond to lawful requests.
• Corporate transactions: in connection with mergers, acquisitions, or asset sales (your data remains protected per this Policy or a successor policy).

We may also share aggregated or de-identified information for business analytics and advertising.

9) Security

We use reasonable technical and organizational measures to protect your data (e.g., SSL/TLS encryption during checkout, access controls). However, no Internet transmission is 100% secure. Please use strong passwords and safeguard your account.

10) Do-Not-Track (DNT)

Because of the lack of uniform industry standards, we do not currently respond to DNT signals.

11) Children’s Privacy

Our services are not directed to children under the age of 13 (or the age defined by local law). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to delete it.

12) International Data Transfers

Our service providers may process data in countries outside your own (including the United States). Where required, we implement safeguards such as Standard Contractual Clauses or rely on other lawful transfer mechanisms.

13) How to Contact Us

Chiefs Kingdom Apparel

Email: support@chiefskingdomapparel.com

Privacy requests: privacy@chiefskingdomapparel.com

Mailing address: [Add company legal name & postal address]

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows the latest revision. Continued use of the Website after changes means you accept the updated terms.